Customer Service Support Center
How Can We Help You?
7:00 a.m. – 5:00 p.m. Fri
Central Time Zone
We can help you:
- Obtaining new coverage
- Update existing coverage
- Print ID cards
- Edit your payment method
- Change your contact information
We take great pride in helping members understand and access insurance benefits. Our agents are licensed and ready to make insurance not the worst part of your day.
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HealthCare.gov Recognition: 2021 Elite Plus Circle Of Champions
Each year, the Marketplace Circle of Champions program recognizes thousands of agents and brokers across America—highlighting their hard work, expertise, and service. Whether they’re helping individuals complete an application, select a plan, or manage coverage throughout the year, agents and brokers play a critical role in the success of the Health Insurance Marketplace.
“Consumers depend on the expertise of agents and brokers in their community when they need help enrolling in qualified health plan coverage,” said Randy Pate, Director of the Center for Consumer Information & Insurance Oversight within CMS, which oversees the Marketplace. “We thank Smart and Simple for their important work and incredible service they provide to so many consumers during Open Enrollment and beyond.”
Who We Are
Over four million people have obtained health insurance through our enrollment portals. With variety of products for customers to build an insurance plan specific to their needs, makes our offerings “smart” to have.